When I made mock bookings wen I had the original set, it recognized the credit and indicated $0 owed. Doesn’t matter how often I try it will not accept any of the other booking numbers. Technical issues can cause frustration when using the Princess Medallion app. It begins with your Medallion®, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. 23 helpful votes. 00 for shipping. #1. The Medallion App which is currently used tor setup and documentation for the cruise has the ability and requirement that one scan in passport and Covid vaccination card. Like most revolutionary initiatives, there were some bumps in. I have downloaded the Medallion app, and completed all 5 stages of the OceanReady profile. 9K subscribers Share 133K views 1 year ago If you. 20, 2023, for bookings made on or after Dec. This tip comes to us from a Princess Cruises executive. Want to know how to get started with the MedallionClass® app? Watch this short step-by-step video!Audio Descriptive: Web site created using create-react-app Fun short repositioning cruise (with added storm action)! Oct 2nd, 2023. When first beginning to use the app it asked for a login & password. 0:00 / 12:25 Guide to Princess Cruises Medallion for 2023 | Everything You Need to Know. In some cases, we may choose to replace a port until we can get clear policyBUT I'm trying to get it for a B2B where the other 2 in the room are only on the 1st half and this is the 1st medallion cruise for the Grand. Call this number 1 844 525 0942. Medallion. It begins with your Medallion®, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. Too much up selling. 8. Posted September 12, 2019. Ocean ready already has the ability, they just don't have any additional accessories online yet. NewsThere is a permanent "sticky" thread at the top of the Princess forum for Medallion Class App (now Princess App) issues. Spend more time connecting with each. It truly is the best wifi at sea, so you can remain connected to check back in at home when you need it. Then, go to Play Store and look up the Princess App there. Just tried to log in to my Princess account and got a notification congratulating me that I can now use the same login for the website as well as the Medallion App. The app is pretty resource intensive. 2. The staff did an excellent. The AirTag is. August 8, 2011. com login doesn’t work. The app is pretty resource intensive. Captures d’écran. About this app. Princess cruisers experiencing stateroom envy, wishing they had booked more elevated accommodations, can now bid up as part of the cruise line’s newly introduced Princess Upgrade program. Free Princess Cruises Brochures. Edited December 23, 2022 by Princess ChattererOther guests are welcome to receive their Medallion in advance, but they must pay the standing $10 shipping fee. Just tried to log in to my Princess account and got a notification congratulating me that I can now use the same login for the website as well as the Medallion App. The enhanced Princess Premier package ($80 USD) includes unlimited free casual dining meals. We've taken around 50 cruises, haven't cruised with Princess in quite a few years. You can check in at the pier with no issues. Coral Princess will visit Papua New Guinea on an 11-day cruise visiting five ports departing Brisbane roundtrip January 26, 2023, with a Princess Plus Balcony fare from $2949 a person twin share. The Princess MedallionClass app puts everything at your fingertips –. For customer support, please contact: [email protected] 2, 2023 by Jillian Bremer. (My app issues didn't get fixed. my partner ordered her medallion the same time that I did but they never processed her order and will have to be picked up at checkin. Posted June 28, 2021. I was able to print my luggage tags . Canada. The Medallion app information is now all screwed up. There are several things that can cause issue especially if one has an older phone that is CPU or memory limited. As always, look to Princess for the most up-to-date information as policies and procedures can change, but I hope that through sharing my experience,. At the time order is fulfilled Princess will check to see if the person has “old plus” or “new plus” and if they had the “new plus” the $10 fee is not processed if they booked under the. These are named after popular Alaska ports of call; Ketchikan, Juneau,. I have no problem on Princess website to retrieve my booking. For customer support, please contact: AskOceanMedallion@carnival. I wouldn't recommend taking Princess for the problems you are facing which seems to be systemic. ) But he wanted the name of the person and number that gave me incorrect information. Every one you come into contact typically wants to see either the paper documentation for the QR code. #22. I have just booked my first Princess cruise a week ago and I cannot link my Princess profile with my booking on Princess Medallion app. The first time I sailed with Princess was on Grand Princess -- the line's oldest ship -- and, to be frank, I was. Tried a password reset and was told the reset was s. Spend more time. June 7, 2018. For those looking to purchase an iconic princess cruise medallion bracelet, there is no shortage of options. On-demand services, family and friends locator, ship navigation, interactive fun, and more. . Princess Cruises' Medallion App. Whether it’s interactive fun, service on demand, navigating around the ship or the casino in your hand - MedallionClass Digital Experiences create special mo. Posted May 6, 2022. It appears that this will result in longer check-ins at the cruise terminal. Here are some slides that I found especially helpful: Mario actually fixed a setting for me on my phone. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. If you have poor internet connections it can also cause problems. We would like to show you a description here but the site won’t allow us. Although not yet available on every cruise ship, Princess has said that 15 of its cruise ships will be OceanMedallion ready by the end of 2020. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. The MedallionClass app puts everything at your fingertips – On-demand services, family and. . Author. #12. gxi. From the pre-cruise check-in, to the embarkation process, to daily activities while on your. 93. On 4/1/2023 at 4:09 PM, BamaVol said: Thanks. As put by Cruise Expert Nardia, the Princess MedallionClass is an absolute ‘game-changer’. 5. #17. The Princess MedallionClass app puts everything at your fingertips –. Spend more time connecting with each. If you want to…call the regular Princess phone and select option for the Medallion App. Reviews. I am having problems with both my IPad and mobile phone. Worse TI/phone support. It begins with your Medallion®, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. — download the app in your phone’s app store. Enter your name and surname as it appears on your reservation and date of birth, then press continue If you have a compound name or have a second surname and cannot enter the app, see what data toOctober 18, 2012. This is the Princess app for my future cruise that starts in September 2023. Had to constantly go to guest services to have charges removed. You go into the medallion app and go to travel check list. boarding choice is still not available for our Regal Princess 31st July from Southampton 3 nighter and we’re 27 days before sailing! Unable to select a time for our mid August UK cruise either. Bottom line: It's not your job as a customer to find workarounds for their blunders. The booking has not populated on my Medallion App. Download Princess MedallionClass and enjoy it on your iPhone, iPad and iPod touch. In addition to a polite description of yor issues they also want the following information: Full Name on Reservation: Booking Number:2. 👆 The cost of the Princess cruise ship wifi package on a 14-day cruise is $210. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. . About this app. "The idea behind the app is fantastic yet they’re many glitches and errors come with the app. (My app issues didn't get fixed. Single device plan goes to $15 a day and the four device plan to $40 per day. As a result I cannot add my US Passport data to the Medallion App since my US Passport Birthday (correct) does not. Many people have done this successfully. We were blown away by the Medallion Class experience aboard our Princess Cruise to Alaska, and we wanted to share some of our favorite features to help you o. Do I need to pay for MedallionNet® Wi-Fi to download the Princess® MedallionClass® app on board? No, once on board you can download and use the Princess®. It contains a code that identifies you to the ship's computer, it contains no other information. About: The MedallionClass app puts everything at your fingertips – On-demand. Chief among these selections is access to upgraded casual dining. 1 Here are my problems with the application:The same holds true for the new $10 per stateroom fee that Princess is now charging to have Medallions shipped to cruisers' homes before they sail. Not sure if they are there on the weekend. Open the app, accept terms and select QUICK ACCESS 3. They also refer to a chat on the Web site that does not exist. I was able to successfully book 2 specialty dining reservations using the MedallionClass app for our upcoming cruise in March on the Regal Princess. August 3, 2015. 0. In each case those with medallions in hand went directly to the waiting areas and boarded with their groups. The larger white box in the package was empty, by the way. 4. Tried the Princess phone line for help to no avail. , rebooting phone, clearing cache, uninstalling and reinstalling app, etc. With the app you can make your reservations up to 60 days before. The Princess MedallionClass app puts everything at your fingertips –. Princess will comply with all requirements implemented by individual destinations. 70 out of 5 stars, based on 4. 👆 The cost of the Princess cruise ship wifi is $20. The Princess MedallionClass app puts everything at your fingertips –. From Princess: Thanks to feedback from your clients, Princess guests will now enjoy a more efficient embarkation experience, starting Aug 1. But times offered were 8a (breakfast) 12 noon (pool time) and 8p (showtime). The Princess MedallionClass app puts everything at your fingertips –. We will have to see if they are mailed without paying for shipping. Review for a Australia & New Zealand Cruise on Grand Princess. This means the cruise ship internet costs $15 a day. December 10, 2011. The APK has been available since June 2021. The coin-sized Medallion links to your cellphone and allows guests to open their doors, order drinks and. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. Important-Guide-9178. No Voice Green Boxes around logos, etc. Does it constantly do this as I am. - Locating shipmates and locations: this is a great feature. no resolution to the problem. 99 USD. 6k. Although I have since read on the main Princess forum that other passengers are being greeted slightly different Good Morning last nameI called to get assistance with the wonderful MedallionClass App this morning. 9. K. arrow_forward. Now it requires $10 shipping fee for the medallion which was free to customers All of above changes took place in the last 45 days after all final payments were made. The last update of the app was on November 8,. Their fleets are slowly being converted to work with it, and ships like the one I’m on now Sky Princess have been built with it. Unlimited and affordable internet. Posted April 27, 2021. 7. My travel agent AND Princess. Posted November 22, 2022. One thing that you can try is to empty the memory cache for the app. #4. Then scroll down to arrival and departure timesI am mid-way through the Travel checklist for my upcoming cruise and I am frustrated. When you sail on a MedallionClass ship, you get a complimentary Medallion®. Did LiveChat yesterday and Princess rep couldn’t figure why booking wouldn’t load. Prior to this, my whole family have used Android devices on multiple Princess cruises with no issues. This tip comes to us from a Princess Cruises executive. 1. Right. She is a larger vessel with 19 decks and can sail with more than 3500 passengers. Guests sailing on Princess MedallionClass TM ships now have a contactless purchasing option that eliminates the need for them to carry cash or credit cards into destinations on their cruise vacation. Hampshire England. 5 thousand ratings. Princess opens 8:00am Pacific time, but I'm not sure of the time zone for this number. Traveler’s Health Declaration Must be completed prior to boarding by ALL persons age 18 and above, one form per adult Date: Ship: Port: Guest CabinPrincess Cruises ; Medallion app - I don't have a smart phone!! Medallion app - I don't have a smart phone!!. Buyer beware. Those without went to the check in and picked up their medallions, an extra step that took less than 10 minutes. we have all ours in the TripIt app 😊. Excursions expensive and not enough time at main attractions. #1. At least give passengers the option to. Spend more time connecting with each. One thing that you can try is to empty the memory cache for the app. 20, 2023, for bookings made on or after Dec. Guests can make any number of credit cards, reward cards, gift cards and advanced payment services with Medallion Pay. Princess Cruises Ocean Medallion is a state-of-the-art device that makes cruising much easier. The app it now called Princess in lieu of Medallion and we now get a personalised greeting when you check the app eg Good Morning, Sam. 0 1K+ 3. ) When your camera pops up, click on the icon to the left of the camera icon. com. So I start all over again same old story every time. I think you can buy the wristband once onboard. But the Medallion App thinks my birthday is May 19, 19XX. Each quarter-sized device has built-in geo-location technology. (My app issues didn't get fixed. Sorry if this issue has been raised already. 414. Press that pen button and you can either retake or keep as is. #1. Posted November 26, 2022. It wants to charge me $10. After about 25 minutes of trying, I thought I finished ordering the Medallions. Please Read: COVID-related Discussion. I will take you through below what the process on Princess app was like during my Princess cruises in 2023. Posted July 7, 2022. The staff did an excellent. 1 year ago. May 22, 2018. April 23, 2010. 5k. . It begins with your Medallion®, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. Tennessee. So I was just monkeying around in the Medallion app for my Novemeber cruise and tried ordering my Medallion to be shipped to my home. On 3/4/2023 at 6:56 PM, cruisingaussies said: Really the worst thing about it is that Princess choose to ignore all the problems. (My app issues didn't get fixed. . now I either have a App problem on my iPad and Samsung phone that gives me the same results on both. 3. And there are a few ways to get the attention of the developers/DBAs: 1. There are several things that can cause issue especially if one has an older phone that is CPU or memory limited. Published by Global Experience Innovators on 2023-06-08. 1. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. com. The premium cruise brand today announced the expansion of MedallionPay TM, the frictionless payment experience that lets guests use. Rating 4. You can also access these. Do everything you can on that web version. After my Covid test at the Mayflower cruise port I was directed to the main terminal and picked up my cruise. Travel Tips on YouTube, where the host called Princess who advised that they were having server problems and have had for a couple of weeks. Are you having problems with the Princess Cruises OceanMedallion APP? Does the OceanMedallion APP even work? Am I blown away with this APP or does PCL have. She said that if folks do the ap. Also, princess has a naming problem with “medallion” it can refer to many things, including the security token, the passenger app, and more… FYI, we are just on our last day of our 28 day cruise with princess, the app is complete garbage, get the “Patter” and order directly from the folks on board. Posted June 28, 2021. , disappearing passports, embarkation. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. I have tried changing it through the app, but I haven't been successful. 5. You can always pick up at the port if they don’t come in time. Recently added the medallion app to my samsung android. Too much up selling. Or like @CineGraphic suggested…just show up. Did you go to the travel checklist…. Date of experience: 23 September 2023 Lack of information about flight itinerary booked via Princess prior to departure. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. One thing that you can try is to empty the memory cache for the app. January 25, 2008. During the cruise, several very obvious things: the buffet was a logistical disaster, our dining reservations kept getting changed, and the server in leBistro didn't know what Chardonnay was. Download the Medallion Class app. You just need to go to the website version of the Princess app. #17. Hampshire England. How Much Does the Internet Cost on Princess? As I discovered, that depends. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. On 3/24/2023 at 7:44 AM, kamelia said: It certainly is a far cry from what was promoted as the original intent of the Ocean Medallion - "had we had this technology, we would have been able to locate and rescue the passengers who were trapped on the Costa Concordia. Have never needed the QR code. On 1/9/2023 at 5:26 AM, richardAnn said: does anyone happen to know when the digital boarding pass shows up where will it be found in the medallion app. Password & Login ID Recovery. Unlimited and affordable internet. This is the Princess app for my future cruise that starts in September 2023. It becomes available to select around 59-29 days before the cruise. My phone MAC was defaulting to random and he changed it to device. The app is down due to temporary service outages 3. 6k. The Regal Princess ‘ inaugural cruise was in May 2014, so it’s still a relatively new ship – and that’s reflected in the decor and overall upkeep throughout. I checked in for our Oct 14 cruise this past weekend. The phone number I have 844 525-0942 now answers with a recording that says "You have reached a Princess Cruises phone number that is no longer in service" I called the regular number and there is a prompt for Navigator assistance, but that is just a long recording. boarding choice is still not available for our Regal Princess 31st July from Southampton 3 nighter and we’re 27 days before sailing! Unable to select a time for our mid August UK cruise either. medallionclass - Global Experience Innovators - ocean. . cruise, & I no longer see the health questionnaire or the request to upload the proof of vax. 99 for OceanNow on-demand food and drinks delivery to your location on the ship, no matter where you are. #17. Uninstalling. We ordered on the cabin tv and by directly calling room service. The dreaded call to Princess (2 hr wait) offered same time slots since they use same app. We will have to see if they are mailed without paying for shipping. Platinum (silver): After completing 5 cruises or 50 cruise days. g. But either way, it’s refreshingly reasonable! If you purchase a plan through the OceanMedallion App prior to sailing, the cost of a 1 device plan (meaning you can only use one device at a time) for a 7 night cruise for me was $69. Based on the fact that 50% of the posts on the Princess board are related to Medallion problems, this is yet another reason why I will not ever sail on Princess again. more. 15%-20% of the population do not own a smart device, I am wondering why Princess has transferred it's check-in process from their website to the Medallion App. We went on three medallion cruises sailing from FLL, San Pedro and Quebec. Hotels ; Things to do ; Restaurants ; Flights ; Holiday Rentals ; Package HolidaysPosted February 20. I then downloaded the MedallionClass™ app onto my phone. The phone number I have 844 525-0942 now answers with a recording that says "You have reached a Princess Cruises phone number that is no longer in service" I called the regular number and there is a prompt for Navigator assistance, but that is just a long recording. The enhanced Princess Premier package ($80 USD) includes unlimited free casual dining meals. Newshpeabody; watch the medallion Monday Aug 2nd video. #1 Posted 46 minutes ago On the Emerald now and went down to the IT "grurus" and they told me that the Princess app works on iphones but no android which. Posted January 19. In 2019, Princess began rolling out its MedallionClass WiFi infrastructure in order to create an integrated personalized experience through a wearable medallion, mobile app, stateroom TVs, and shipboard digital portals. Tried manually entering booking; turned phone off/on; checked demographics and all is good. Your app is outdated 4. Find a Cruise. No stressing…. (21/11/2023) Princess Cruises anuncia su asociación exclusiva con el carnicero más famoso del mundo, Dario Cecchini (16/10. . Often our travel companions are missing,. 3 minutes ago, jvaka said: On Royal Princess and I cannot find our excursions in the App. We ordered on the cabin tv and by directly calling room service. The only new item was the covid acceptance and that worked fine. Sign in to get trip updates and message other travellers. I have just come of Regal Princess that was a Uk 3 night cruise from Southampton and I did not have a smart phone. Make sure your Medallion app has access to your phone's camera. I don’t need a new account. Arrival time selection becomes available 30-45 days before your cruise departs and is on a first-come, first-served basis. Are you having problems with the Princess Cruises OceanMedallion APP? Does the OceanMedallion APP even work? Am I blown away with this APP or does PCL. #22. But the app still indicates I need to "Chose you Medallion wearable". California. Princess Cruises. About this app. These new perks will rollout (at no extra charge) fleetwide beginning August 2, 2023 as follows: Ship. She has a whopping 8,000 sensors around the ship and four million feet of cables to track the 3,660-passengers on board. I will take you through below what the process on the Princess app was like for me in June was for a September 2023 cruise. Do not think you can have 2 separate booking numbers (meaning different passengers) on the app as the same time for the same cruise. We told the medallion specialist what had happened and he said “oh no”. Experience Princess Meda. We should get all drinks, including specialty coffees. Posted July 5, 2021. Medallion App only works if bar staff record drinks properly. . Posted March 5. Yes, it is nice to have a smart phone to use the medallion class app; but not mandatory; so let's relax because you can still have fun onboard the ship using the medallion, sans a smartphone. The Princess MedallionClass app puts everything at your fingertips –. Monday, March 13, 2023 . Medallion question - Princess Cruises - Cruise Critic Community. Guests sailing on Princess MedallionClass TM ships now have a contactless purchasing option that eliminates the need for them to carry cash or credit cards into destinations on their cruise vacation. After you review the steps, tap “OK. The brand of the device makes little difference to the susceptibility of bugs by less than stellar software engineering teams. ocean. On our sailing, all 3,000-plus passengers opted in to the Ocean Medallion system. Posted May 25, 2021. 6k. Tried manually entering booking; turned phone off/on; checked demographics and all is good. Lack of information about flight itinerary booked via Princess prior to departure. Posted October 3, 2022. Nothing I did to my device remedied the problem (e. You fill out everything on the App, then you’re in the green lane. #2. We walk you through how to use the App both before y. My cruises are not until next fall so no boarding groups. Posted January 19. 👆 The cost of the Princess cruise ship wifi is $20. Download Princess MedallionClass and enjoy it on your iPhone, iPad and iPod touch. Check for updates. For those looking for where to print your luggage tags, here are the instructions: 1. If you. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Everything looks good for a few days or so, then the next time we check the app to review things, some show and others don’t. New booking made on Thursday did not show up on Medallion Class app on Friday. My cruises are not until next fall so no boarding groups. Since then I have tried numerous times to scan my passport photo. The one catch to all of this; Princess assumes every passenger owns a smart phone; which is not true. #1. This technological advancement is designed to make every aspect of your cruise vacation easier. On 2/10/2023 at 5:29 PM, Bobbiegentry said: What comes up is a QR code. If you really want to…you can cancel the order, go into order history and reorder picking the pickup at port. Single device plan goes to $15 a day and the four device plan to $40 per day. 1 - 10 of 1,590 Princess Grand Princess Cruise Reviews. Here’s a step-by-step guide on how to do it: Medallion safety app. According to the Medallion app, I can order our medallions 12 days prior, which would be Feb 7. Date of experience: September 23, 2023A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. If Princess wants $10 each for shipping, we will pick up at the port.